Quality Policy

AzureTeam maintains consistent high quality at each level. We are committed to creating value for our customers through our information technology services and products.

"Deliver best products, software solutions and services, on time with quality, and as per customer expectations".

AzureTeam achieves this by excellence, through

  • People development and participation
  • Process improvement on a continuous basis
  • Productivity enhancement by smart working
  • Profit sustainability by cost control

With this endeavor, we shall

  • Set up and implement world class systems and processes sensitize and raise our quality consciousness.
  • Continuously strive for improvements to make quality a way of life.
  • Meet all applicable environmental, health and safety standards and demonstrate corporate citizenship on ongoing basis.

Our Core Values

  • Stewardship: Building a heritage for future generations, acting with an owner mentality, developing people everywhere we are and meeting our commitments to all internal and external stakeholders.
  • Best People: Attracting and developing the best talent for our business, stretching our people and developing a "can do" attitude.
  • Client Value Creation: Improving our clients' business performance, creating long-term, win-win relationships and focusing on execution excellence.
  • One Global Network: Mobilizing the power of teaming to deliver consistently exceptional service to our clients anywhere in the world.
  • Respect for the Individual: Valuing diversity, ensuring an interesting and inclusive environment and treating people as we would like to be treated ourselves.
  • Integrity: Inspiring trust by taking responsibility, acting ethically and encouraging honest and open debate.

Quality Processes - The Backbone of Technology

Technological expertise would fall flat without robust processes at the back-end. That's why we have honed our internal processes as much as we have built up our industry knowledge and technical capabilities.

Our proprietary Quality Management System provides a flexible process framework that enables continuous quality improvement. An internal team of experienced quality professionals uses the system to formulate sturdy processes that strengthen our ability to provide technologically outstanding products and services. All quality improvement initiatives are assessed by means of ongoing customer satisfaction surveys and appropriate feedback mechanisms.

Measuring the effectiveness of quality initiatives is a prime stimulant for process improvement. At AzureTeam, we take a host of measures to ensure that processes are followed religiously and monitored regularly.
  • Customer feedback & satisfaction monitoring - Through regular customer interaction and process and delivery checks.
  • The "internal efficiency" axis - control of our processes, control of product and service quality, control of delivery timeframes.
  • Employee satisfaction & knowledge enhancement - Our employees mean a lot to us through constant motivation and knowledge enhancing trainings we ensure our employees are happy and not overloaded or stressed, this in turn helps keep our customers happy and satisfied.
  • Management Review -Regular internal audits by management team ensure that our process and product quality is maintained as per customer requirements.